Terms of service
# Terms of Service
Last Updated: May 14, 2026
Welcome to [Your Store Name]. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service.
Please read these terms carefully before using our website.
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# 1. General Terms
By using this website, you confirm that you have reached the legal age of majority in your state or country of residence.
We reserve the right to refuse service to anyone, for any reason, at any time.
You agree not to use our products or services for any illegal or unauthorized purposes.
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# 2. Products and Services
Our store specializes in custom curtains, fabric drapery, and home decor products.
Given the handmade and custom nature of our products:
* Products may exhibit slight variations in dimensions, color, texture, and stitching details;
* Product images may appear differently depending on screen settings and lighting conditions.
We make every effort to display product colors and details as accurately as possible; however, we cannot guarantee exact color reproduction across all devices.
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# 3. Pricing and Product Information
Unless otherwise stated, all prices are listed in US Dollars (USD).
We reserve the right to:
* Adjust product prices at any time;
* Discontinue certain products without prior notice;
* Correct errors in pricing or product descriptions.
We are not liable for any typographical errors, inaccuracies, or omissions that may appear in product information.
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# 4. Orders
Once an order has been successfully submitted, you will receive an order confirmation email.
Custom orders may enter the production process shortly after purchase and, therefore, may not be eligible for cancellation.
We reserve the right to:
* Refuse or cancel suspicious orders;
* Limit the purchase quantity per customer;
* Cancel orders suspected of fraudulent or unauthorized activity.
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# 5. Custom Products
All custom-sized and made-to-order items are produced according to the specific specifications selected by the customer.
Customers are responsible for:
* Providing accurate measurements;
* Carefully verifying all custom details prior to checkout. We accept no liability for any issues arising from inaccurate measurements submitted by the customer.
We strongly recommend that you request fabric swatches for verification prior to ordering custom-made curtains.
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# 6. Shipping and Delivery
The shipping times displayed on this website are estimates only. Shipping delays may occur due to the following reasons:
* Carrier-related issues
* Customs clearance
* Weather conditions
* Seasonal peaks in demand
We are not liable for shipping delays that are beyond our reasonable control.
It is the customer's responsibility to provide accurate shipping information.
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# 7. Returns and Refunds
Please refer to our "Returns and Refunds Policy" for detailed information regarding returns, exchanges, and refunds.
Custom-made products are generally non-returnable, unless they contain manufacturing defects or quality issues.
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# 8. Intellectual Property
All content on this website, including:
* Images
* Logos
* Product descriptions
* Graphic designs
* Website design
is the property of [Your Store Name] and may not be copied, reproduced, or used without written permission.
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# 9. Limitation of Liability
To the fullest extent permitted by law, [Your Store Name] shall not be liable for:
* Indirect damages
* Incidental damages
* Consequential damages
* Loss of profits
* Delays or interruptions
We disclaim liability for any of the aforementioned damages arising from the use of our products or website.
Our total aggregate liability shall not exceed the actual amount paid by you for the products purchased.
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# 10. Third-Party Services
This website may contain links to third-party websites or services.
We assume no responsibility for the content, policies, or practices of any third-party websites.
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# 11. Privacy
Your submission of personal information through this store is governed by our "Privacy Policy."
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# 12. Changes to Terms
We reserve the right to update or modify these "Terms of Service" at any time without prior notice.
Any changes shall become effective immediately upon their publication on this website. ---
# 13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of laws principles.
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# 14. Contact Information
If you have any questions regarding these Terms of Service, please contact us via the following:
Email: support@helencurtain.com
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)